Q: Will my PIRIT™ Hose heat the water?
No, the PIRIT Hoses are designed simply to keep the water flowing in
freezing temperatures.
Q: How long is the cord set?
The cord set on all PIRIT Heated Hoses is approximately 6’ long.
Q: How much power will my hose use?
When plugged in and operating the 50'PIRIT Water Line draws 400 watts.
The 25' PIRIT Water Line draws 200 watts. For comparison purposes, a
typical stock tank deicer draws roughly 1500 watts.
Q: Is my hose grounded?
Yes, all PIRIT Heated Hoses are grounded from end to end including the
brass fittings.
Q: Can I use my PIRIT Hose for drinking water?
Yes, assuming your water source provides potable water. PIRIT Hoses are Drinking Water Safe made with FDA sanctioned materials. All of our hoses are Lead Free which complies with the Consumer Product Safety Improvement Act. No other commercially-produced hose on the market today that we know can make the claim that it is drinking water safe. This is critically important to RVers, Camper users, farmers bringing water to livestock and anyone using the PIRIT Heated Hose to feed animals and pets.
Q: Will my hose work on DC voltage?
No.
Q: Can I connect hoses together to make a longer hose?
The PIRIT Heated Hose can be connected like regular hoses, but power will not pass from one hose to the next. We do not recommend connecting PIRIT Hoses because the distance from the power source to the second hose can cause a weakening in the current to that second hose which will hinder performance. In addition, the brass connection between the two hoses will not be fully insulated and will freeze in extreme temperatures. Some customers have successfully connected two or more PIRIT Hoses. Do so at your own risk.
Q: Can I modify my hose?
No. Do not cut or try to splice your hose.
Q: Can I get a longer or shorter PIRIT Hose?
We currently offer PIRIT Hoses only in lengths of approximately 25'/7.62 m, 50'/15.24 m and 100’/30.48 m.
Q: Can I allow water to freeze inside the PIRIT Hose when not in use?
Yes. If frozen, when you plug the PIRIT Hose in, you must allow time
for the ice to thaw and water to flow. (NOTE: Always disconnect the
hose when not in use. Do not allow the hose to freeze while connected
to your hydrant or with attachments on the male end.)
Q: If left to freeze, how long will it take for my PIRIT Hose to thaw out?
If you leave your PIRIT Heated Hose unplugged with water in it in
freezing temperatures ice will form inside the hose. (Again, when not
in use, be sure your hose is disconnected from the water source and
from any attachment or spray nozzle.) At your next use, you must allow
time for this ice to thaw. How long it will take to thaw depends on
two factors; how much water was allowed to freeze in the line from the
last use, and the outdoor temperature at the time of thawing. The
colder the ambient temperature and the more ice build-up inside the
hose, the longer it will take to thaw. Give your hose a few minutes to
loosen the ice inside the hose, and then hit with water pressure. This
will start to push through the ice and accelerate the flow of water.
Q: What is the burst-strength of my PIRIT Hose?
PIRIT Hoses are constructed with sturdy PVC that will tolerate
pressure of up to 150 psi (pounds per square inch.)
Q: Can I use my PIRIT Hose for drinking water?
Yes, assuming your water source provides potable water. PIRIT Hoses
are constructed with a food grade PVC accepted by the FDA for potable
water.
Q: Down to what temperature can I use my PIRIT Hose?
Our hoses have been tested to -42 degrees below zero Fahrenheit (minus
41 degrees Celsius.)
Q: At what end of the hose is the cord set?
All PIRIT Heated Hoses have the cord sets at the "female" or water
source end of the hose. If your use requires the cord set be used at
the male end, we recommend using an adapter for the brass.
Q: Will I need to constantly monitor my hose and its temperature?
No. All PIRIT Hoses are thermostatically controlled. Just plug in, lay out and leave them to do their jobs.
Q: Do I have to turn the hose on and off?
No. All PIRIT hoses are activated once you plug them in. The thermostat does the rest.
Q: Can I return my PIRIT Hose if I am not happy with it?
Yes, if you return it within 30 days. Just return your hose within 30
days of your purchase date and we will refund 100% of your purchase
price of the hose. (We will not refund shipping costs.)
Q: Is there a warranty?
Yes. PIRIT heated hoses carry a One-year, Limited Warranty. Our
One-year, Limited Warranty covers replacement of any hose found to be
defective. To claim a replacement hose, the buyer must send us a copy
of their receipt or credit card bill (with any sensitive info blacked
out,) an explanation of the defect, and the entire hose, including the
cord set. We will not replace any hose that has been cut or tampered
with. The legitimacy of any claim of defect will be determined at our
sole discretion.
Q: Can the hose be left out on top of the ground?
Yes. If the hose becomes buried in snow, the snow will actually act as
an additional layer of insulation to your hose. Eventually the hose
will melt the snow.
Q: Will my hose keep my spigot safe from freezing?
No. Although the hose may offer some heat transfer to your water
supply, it is important that you take measures protect your spigot
from freezing.
Q: What if I drive a truck or car over my hose?
PIRIT Hoses are constructed with sturdy PVC and can tolerate normal
wear and tear. As with any hose, if you drive over it a limited number
of times, it should still function properly. If you drive over it
repeatedly, it will tear and will no longer function. Use proper care
and judgment. Please be especially careful with the ends of the PIRIT
Hose which house its electronic components--thermostat, splices and
cord set. Q: How does the PIRIT Heated Hose compare to other heated hoses on the market today?
We know of few competitors in the heated hose business. One company produces a heated hose that is made of rubber and has the heating element running down the middle of the hose where it comes in contact with the water. That hose is not drinking water safe for those reasons. The PIRIT Heated Hose is made of food-grade PVC and its heating element is built into the wall of the hose so it does not come in contact with the water flowing through it. The PIRIT Heated Hose is drinking water safe. Further, on a per-foot basis, the PIRIT Heated Hose costs the same or less.
There are also competing heated hoses on the market that are custom made. These made-to-order hoses are several times more expensive than the PIRIT Heated Hose. In addition, those custom made hoses are not certified to UL or CSA safety standards for outdoor electronic appliances.
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